Customer story · Vitacress RealVitacress Real

At Vitacress Real, invoices process themselves.

Fresh herbs from Venlo, customers in more than fifteen countries and hundreds of purchase invoices a month. Vitacress Real gets 80 to 90% of them into Exact Online without manual work. Finance only looks at the exceptions.

80-90%processed touchless
±750invoices per month
5,520invoices so far

Production data, Aug 2025 through Jul 2026

At a glance

What Vitacress Real achieves with Glimps

Vitacress Real, a grower and packer of fresh herbs in Venlo, the Netherlands, processes about 750 purchase invoices a month with Glimps in Exact Online. 80 to 90% of them reach Exact Online without manual work.

Glimps picks the invoice up from the mailbox, codes it, matches it to the purchase order, routes it to the right approver and posts it in Exact Online. Finance only looks at the exceptions.

Accounting
Exact Online
Invoice volume
About 750 invoices a month, from 317 suppliers
Without manual work
80 to 90% of invoices
What Glimps does
Inbox Agent, coding, PO matching, approvals and posting in Exact Online
Live since
August 2025

The situation

Fresh produce waits for no one. The paperwork had to keep up.

Vitacress Real grows and packs fresh herbs in Venlo. Those herbs are on shelves across Europe within days, and you can see that pace in the books. Growers, carriers, packaging suppliers, the energy contract: everything sends invoices. Hundreds a month combined, 109 of them on the busiest day.

Most belong to a purchase order, and so to a delivery that wants checking: do the lines match what was ordered and what was received? Some run past two hundred lines.

Without help that means retyping, digging out orders and packing slips, comparing lines. At this volume that is no longer admin. That is a full-time job.

How an invoice runs

Plenty happens. Just not by hand.

An invoice arrives and gets to work. Someone is only pulled in when there is genuinely something to decide.

Every entry in Exact Online keeps its context: which order, which deviation, who approved.

The check that matters

Does what was invoiced match what was ordered and delivered?

For purchase invoices, that is the question it all comes down to. It is also exactly the check that costs the most time by hand: find the order, find the packing slip, compare the lines.

Glimps puts invoice, order and receipt side by side, line by line, within tolerances Vitacress Real set itself. Almost always the answer is clear enough to continue without a human. And when something is off? Finance sees exactly what is off. No more searching.

98.6%

of PO matches handled automatically

944 automatic matches13 reviewed by hand

For context: 69% of all invoices at Vitacress Real reference a purchase order.

Want to see PO matching in action?

The interactive demo shows the full route, from capture to the entry in Exact Online.

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Approval

Invoices find their own approver.

Roughly a quarter of invoices need sign-off, from fourteen different colleagues across the company. That used to mean emailing, forwarding and one more friendly reminder.

Now Vitacress Real’s own rules decide who sees an invoice. At approval time that colleague sees the full invoice, with the order and any deviations right next to it. An AI insight gathers the context up front: what kind of invoice this is, and what stands out. They can judge it on the spot, without looking anything up.

14

approvers across the company

21

approval rules configured

2,792

approvals routed automatically

The result

Finance manages the exceptions, not every invoice.

The standard stream runs on its own. What remains are the cases where a human genuinely needs to decide, and those arrive with full context attached.

5,517

entries created in Exact Online

15,234

invoice lines processed

317

suppliers in one controlled stream

Frequently asked questions

Questions about Vitacress Real and Glimps

How many invoices does Vitacress Real process with Glimps?

About 750 purchase invoices a month. From August 2025 through July 2026, 5,520 invoices went through Glimps in total, from 317 suppliers.

What share of invoices goes through without manual work?

80 to 90% of invoices reach Exact Online without anyone touching them. Finance only looks at the exceptions.

How quickly was Glimps up and running at Vitacress Real?

The environment was created on 19 August 2025. The first invoice ran in production on 22 August 2025. Glimps then switched on features step by step: the first approval ran in December 2025, the first PO match in January 2026.

Does this work with Exact Online?

Yes. Glimps is built for Exact Online. At Vitacress Real, Glimps links every invoice to the administration and supplier in Exact Online and creates the entry there itself. Through July 2026 that came to 5,517 entries.

How does PO matching work at Vitacress Real?

Glimps puts invoice, order and receipt side by side, line by line, within tolerances Vitacress Real set itself. 69% of all invoices reference a purchase order. Of the 957 recorded PO matches, 944 were automatic, which is 98.6%.

What happens with exceptions?

Glimps only lets an invoice through on its own when the checks pass. If something is missing, an amount is off or the order does not fit, that invoice goes to the right person, with the deviation and the order attached. Invoices that need sign-off, roughly a quarter, are routed by Vitacress Real’s own approval rules (21 in total) to one of fourteen approvers.